Microsoft’s tinkering with ChatGPT-based Bing does more harm than good

It looks like adding the ChatGPT AI chatbot to Bing’s search engine was both a stroke of genius and a bit of a disaster for Microsoft, but in the rush to fix things, could it make things worse?

In a story arc that would have prompted Mary Shelley to call her lawyers to discuss copyright infringement, Microsoft drew the world’s attention by unveiling an updated Bing that had a new ChatGPT-powered brain. This allowed users to ask more complex questions, and Bing responded in a human-like way, drawing on ChatGPT’s massive language models as well as information on the web.

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